TERMS AND CONDITIONS
At Utopia we are passionate about our work. We guarantee all our work for 7 days.
within that time you are unhappy with any aspect of the service, please
in the first instance ring 01926 493082 where we can book you in so that
the problem can be rectified.
After 7 days all changes or remedial work will be chargeable.
CANCELLATION/NO SHOW POLICY
value your business and appreciate your co-operation with our
cancellation policy. Please respect our scheduling by keeping
appointments whenever possible and providing a minimum of 24 hours notice
when cancelling or rescheduling appointments.
We understand that life can get in the way sometimes and are sympathetic to certain circumstances.
Failure to provide less than 24 hours notice will require full payment to be made before your next appointment.
making an appointment for up to an hour will be required to pay a £10
non refundable deposit. Clients booking treatments over 1 hour will be
required to pay £20 deposit. This will be taken off the price of the
Failure to show up will result in loss of deposit.